London, UK, 12 May, 2009 – BigHand, the leading digital dictation workflow provider for the professional services community, has today announced that financial services firm Matrix Group has implemented BigHand technology to improve working practices and enhance the efficiency of its in-house legal service. The introduction of BigHand for BlackBerry® Smartphones has enabled authors to record and submit verbal instructions or dictated documents to secretaries from any location. As a result, the firm has increased the number of documents being transcribed each day, reduced document turnaround times and improved levels of service.
Matrix Group had found that tape dictation methods were becoming increasingly unreliable, impractical and restrictive, and as such led the firm to research & assess both BigHand and Winscribe systems. Following assessment of the two offerings, Matrix Group found BigHand technology and in particular the BlackBerry application to be the most suitable.
Katie Clay, PA at Matrix Group commented:
“The project was smooth from start to finish and since the implementation of BigHand our lives have been made so much easier. Authors are now able to send dictations to secretaries without having to leave their desk to do so. Additionally BigHand’s BlackBerry application has enabled our Group Legal Adviser, who works 3 days a week, to record and submit dictations at any time and instantly submit back to the office via her BlackBerry, increasing the efficiency with which secretaries are able to action instructions or complete documentation.’’
Matrix Group joins over 760 professional services firms that have implemented BigHand digital dictation technology to streamline processes, increase productivity and reduce overheads.
-ENDS-
Contact:
Chris Bell, BigHand. Email: chris.bell@bighand.com Tel: +44 (0)20 7940 5907
About BigHand
BigHand is based out of London, Chicago, Sydney and Toronto. BigHand is the leading digital dictation vendor in the global professional services sector. BigHand3 was awarded ‘Best of Breed System of the Year’ at the Legal Technology Awards for 2008, and BigHand Mobile (BlackBerry Edition) was voted ‘Mobile Product of the Year’ at the CNET Business Technology Awards 2008. BigHand has also been nominated in the Sixth Annual Law Technology News (LTN) Awards for 2009 as ‘Dictation System of the Year’ and ‘Mobile Tool of the Year’. Further information is available at http://www.bighand.com
Tags: analogue tapes, BigHand, BlackBerry, dictation, dictation software, flexible working, mobile working, productivity, voice productivity
